View Our Website View All Jobs

Lien Resolution Associate

Summary: This position ensures that all new liens are appropriately initiated with lienholders, documentation is received both timely and accurate, and that inbound documentation is routed in a timely and appropriate manner. This position requires clear and effective communication with lienholders and recovery agents regarding requests for documentation.  This position is a Temporary 60 - 90 day assignment.

Responsibilities: 

  • Efficiently and effectively communicates with lienholders regularly via phone and/or e-mail
  • Ensures accuracy of inbound documentation including medical claims data
  • Documents all follow-up communications with detail and accuracy
  • Ensures all incoming correspondence is addressed, recorded, and appropriately distributed
  • Assist with lien initiation processes for both Private and Governmental lienholders via mail, e-mail, and fax.
  • Effectively works as a member of the team and volunteers to assist others, as appropriate
  • Maintains and organizes records, providing updates to Manager or others as requested
  • Participates with projects and assists Manager as needed
  • Regular and timely attendance
  • Other responsibilities as assigned

Requirements:

  • Certified Paralegal (CP) preferred
  • Bachelor’s Degree in relevant field or equivalent work experience
  • One to three years call center and collectionsexperience preferred
  • Exceptional attention to detail and accuracy
  • Able to make well informed decisions independently and consistently
  • Positive attitude
  • Able to adapt to a constantly changing environment
  • Effective communication skills: written, oral and listening
  • Strong organizational skills
  • Strong internal and external client service skills
  • Problem solving and analytical ability
  • Able to orchestrate large volumes of data while meeting critical deadlines
  • Must be proficient in MS Office applications, especially MS Excel
Read More

Apply for this position

Required*
Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

150
To comply with government Equal Employment Opportunity / Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Veteran/Disability status